Account Disclosures

Membership and Account Agreement

This Agreement covers your rights and responsibilities concerning your accounts and the rights and

responsibilities of the Credit Union providing this Agreement (Credit Union). In this Agreement,

the words “you”, “your”, and “yours” mean anyone who signs and Account Card, Account Change Card,

or any other account opening document (AccountCard). The words “we”, “us”, and “our” mean the accounts

you have with the Credit Union.

Your account type(s) and ownership features are designated on your Account Card. By signing an Account Card, each of

you, jointly and severally, agree to the terms and conditions in this Agreement, and any Account Card, Funds Availability

Policy Disclosure, Truth-in-Savings Disclosure, Electronic Fund Transfers Agreement and Disclosure, Privacy Notice and

Disclosure, or Account Receipt accompanying this Agreement, the Credit Union’s bylaws and policies, and any

amendments to these documents from time to time that collectively govern your membership and accounts.

1.) MEMBERSHIP ELIGIBILITY – to join the Credit Union, you must meet the membership requirements, including

purchase and maintenance of the minimum required share(s) (“membership share”) as set forth in the Credit

Union’s bylaws. You authorize us to check your account, credit and employment history, and obtain reports

from third parties, including credit reporting agencies, to verify your eligibility for the accounts and services you

request.

2.) INDIVIDUAL ACCOUNTS – An individual account is an account owned by one (1) member (individual,

corporation, partnership, trust, or other organization) qualified for credit union membership. If the account

owner dies, the interest passes, subject to applicable law, to the account owner’s estate or Payable on Death

(POD) beneficiary/payee or trust beneficiary, subject to other provisions of the Agreement governing our

protection for honoring transfer and withdrawal requests of an owner or owner’s agent prior to notice of an

owner’s death, and to any security interest or pledge granted by the account owner, and subject to our

statutory lien rights.

3.) JOINT ACCOUNTS – A joint account is an account owned by two (2) or more persons.

a. Rights of Survivorship. For a joint account, the existence or nonexistence of rights of survivorship shall

be established by designation on the Account Card. If the Account Card designation is “Joint Account

With Survivorship,” then, on the death of an owner of the account, the deceased owner’s interest in the

account passes to the surviving owner(s) of the account. If the designation is “Joint Account No

Survivorship,” then, on the death of an owner of the account, the deceased owner’s interest in the

account passes as a part of the owner’s estate under the deceased owner’s will, trust, or by intestacy. If

no designation is made on the Account Card or if the designation is unclear, a joint owner’s account

includes rights of survivorship. A surviving owner’s interest is subject to the Credit Union’s statutory lien

for the deceased owner’s obligations, and to any security interest or pledge granted by a deceased

owner, even if a surviving owner did not consent to it.

b. Control of Joint Accounts. Any owner is authorized and deemed to act for any other owner(s) and may

instruct us regarding transactions and other account matters. Each owner guarantees the signature of

any other owner(s). Any owner may withdraw or transfer funds, pledge to us all or any part of the

shares, or stop payment on items without the consent of the other owner(s). We have no duty to notify

any owner(s) about any transactions. We reserve the right to require written consent of all owners for

any changes to or termination of an account. If we receive written notice of a dispute between owners

or inconsistent instructions from them, we may suspend or terminate the account and require a court

order or written consent from all owners in order to act.

c. Joint Account Owner Liability. If an item deposited in a joint account is returned unpaid, a joint account

is overdrawn, or if we do not receive final payment on a transaction, the owners, jointly and severally,

are liable to us for the amount of the returned item, overdraft, or unpaid amount and any charges,

regardless of who initiated or benefited from the transaction. If any account owner is indebted to us,

we may enforce our rights against any account of the indebted owner, including all funds in the joint

account, regardless of who contributed the funds.

4.) POD/TRUST ACCOUNT DESIGNATION – A Payable on Death (POD) account or trust account designation is an

instruction to the Credit Union that an individual or joint account so designated is payable to the owner(s)

during his, her, or their lifetimes and, when the last account owner dies, is payable to all surviving POD or trust

beneficiaries/payees. Accounts payable to more than one (1) surviving beneficiary/payee are owned jointly by

such beneficiary/payee designation with rights of survivorship. Any POD or trust beneficiary/payee designation

shall not apply to Individual Retirement Accounts (IRAs). We are not obligated to notify any beneficiary/payee

of the existence of any account nor the vesting of the beneficiary/payee’s interest in any account, except as

otherwise provided by law. This paragraph does not apply to an account held on behalf of or in the name of a

trust.

5.) ACCOUNTS FOR MINORS – We may require any account established by a minor to be a joint account with an

owner who has reached the age of majority under state law and who shall be jointly and severally liable to us for

any returned item, overdraft, or unpaid charges or amounts on such account. We may pay funds directly to the

minor without regard to his or her minority. Unless a guardian or parent is an account owner, the guardian or

parent shall not have any account access rights. We have no duty to inquire about the use or purpose of any

transaction. We will not change the account status when the minor reaches the age of majority unless the

change is authorized in writing by all account owners.

6.) UNIFORM TRANSFERS TO MINORS ACCOUNT – A Uniform Transfers to Minors Account (UTMA) is an individual

account created by a custodian who deposits funds as an irrevocable gift to a minor. The minor to who the gift

is made is the beneficiary of the custodial property in the account. The custodian has possession and control of

the account for the exclusive right and benefit of the minor and, barring a court order otherwise, is the only

party authorized to make deposits, withdrawals, or close the account. We have no duty to inquire about the use

or purpose of any transaction. If the custodian dies, we may suspend the account until we receive instructions

from any person authorized by law to withdraw funds or a court order authorizing withdrawals.

7.) POWER OF ATTORNEY AND AGENCY DESIGNATION ON AN ACCOUNT –

a. Power of Attorney. We have the right to review and approve any form of power of attorney and to

require subsequent evidence as to the current effectiveness of any power of attorney, including but not

limited to periodic affidavits of any attorney-in-fact.

b. Agency Designation. An agency designation on an account is an instruction to us that the owner

authorizes another person to make transactions as agent for the account owner regarding the accounts

designated. An agent has no ownership interest in the account(s) or credit union voting rights. We have

no duty to inquire about the use or purpose of any transaction made by the agent.

8.) DEPOSIT FUNDS REQUIREMENTS – Funds may be deposited to any account, in any manner approved by the

Credit Union in accordance with the requirements set forth in the Truth-in-Savings Disclosure. Deposits made

by mail, at night depositories, or at unstaffed facilities are not our responsibility until we receive them. We

reserve the right to refuse or to return any deposit.

a. Endorsements. We may accept transfers, checks, drafts, and other items for deposit into any of your

accounts if they are made payable to, or to the order of, one (1) or more account owners even if they

are not endorsed by all payees. You authorize us to supply missing endorsements of any owners if we

choose. If a check, draft, or item that is payable to two (2) or more persons is ambiguous as to whether

it is payable to either or both, we may process the check, draft, or item as though it is payable to either

person. If an insurance, government, or other check or draft requires an endorsement, we may require

endorsement as set forth on the item. Endorsements must be made on the back of the check or draft

within 1 ½ inches of the top edge, although we may accept endorsements outside this space. However,

any loss we incur from a delay or processing error resulting from an irregular endorsement or other

markings by you or any prior endorser will be your responsibility.

b. Collection of Items. We act only as your agent and we are not responsible for handling items for deposit

or collection beyond the exercise of ordinary care. We are not liable for the negligence of any

correspondent or for loss in transit, and each correspondent will only be liable for its own negligence.

We may send any item for collection. Items drawn on an institution located outside the United States

are handled on a collection basis only. You waive any notice of nonpayment, dishonor, or protest

regarding items we purchase or receive for credit or collection to your account. We reserve the right to

pursue collection of previously dishonored items at any time, including giving a payor financial

institution extra time beyond any midnight deadline limits.

c. Restrictive Legends. Some checks and drafts contain restrictive legends or similar limitations on the

front of the item. Examples of restrictive legends include “two signatures required,” “void after 60

days,” and “not valid over $500.00.” We are not liable for payment of any check or draft contrary to a

restrictive legend or other limitation contained in or on the item unless we have specifically agreed in

writing to the restriction or limitation.

d. Final Payment. All items or Automated Clearing House (ACH) transfers credited to your account are

provisional until we receive final payment. If final payment is not received, we may charge your account

for the amount of such items or ACH transfers and impose a return item charge on your account. Any

collection fees we incur may be charged to your account. We reserve the right to refuse or return any

item or funds transfer.

e. Direct Deposits. We may offer preauthorized deposits (e.g. payroll checks, Social Security or retirement

checks, or other government checks) or preauthorized transfers from other accounts. You must

authorize direct deposits or preauthorized transfers by filling out a separate form. You must notify us at

least 30 days in advance to cancel or change a direct deposit or transfer option. If your account is

overdrawn, you authorize us to deduct the amount your account is overdrawn from any deposit,

including deposits of government payments or benefits. Upon a bankruptcy filing, unless you cancel the

authorization, we will continue applying payments from direct deposits in accordance with your

authorization on file with us. If we are required to reimburse the U.S. Government for any benefit

payment directly deposited into your account, we may deduct the amount returned from any of your

accounts, unless prohibited by law.

f. Crediting of Deposits. Deposits made after the deposit cutoff time and deposits made on holidays or

days other than our business days will be credited to your account on the next business day.

9.) ACCOUNT ACCESS –

a. Authorized Signatures. Your signature on the Account Card authorizes your account access. We will not

be liable for refusing to honor any item or instruction if we believe the signature is not genuine. If you

have authorized the use of a facsimile signature, we may honor any check or draft that appears to bear

your facsimile signature, even if it was made by an unauthorized person. You authorize us to honor

transactions initiated by a third person to whom you have given your account number, even if you do

not authorize a particular transaction.

b. Access Options. You may withdraw or transfer funds from your account(s) in any manner we permit

(e.g. at an automated teller machine, in person, by mail, Internet access, automatic transfer, or

telephone, as applicable). We may return as unpaid any check or draft drawn on a form we do not

provide, and you are responsible for any loss we incur handling such check or draft. We reserve the

right to restrict account withdrawals or transfers from your account, provided that we shall not be liable

for any damages arising from any action we take regarding either (i) withdrawals or transfers; or (ii)

payments or nonpayments of a check or draft, except for those damages which may arise solely as a

result of the Credit Union’s negligence.

c. Credit Union Examination. We may disregard any information on any check or draft other than the

signature of the drawer, the amount, and any magnetic encoding. You agree that we do not fail to

exercise ordinary care in paying an item solely because our procedures do not provide for sight

examination of items.

10.)ACH & WIRE TRANSFERS – Except as amended by this Agreement, electronic fund transfers we permit that are

subject to Article 4A of the Uniform Commercial Code will be subject to such provisions of the Uniform

Commercial Code as enacted by the state where the main office of the Credit Union is located. We may execute

certain requests for an electronic fund transfer by Fedwire. Fedwire transactions are subject to Federal Reserve

Regulation J. You may order an electronic fund transfer to your account. We will debit your account for the

amount of the electronic fund transfer and will charge your account for nay fees related to the transfer. Unless

we agree otherwise in writing, we reserve the right to refuse to execute any order to transfer funds to or from

your account if the amount of the requested transfer plus applicable fees exceeds the available funds in your

account. We are not liable for errors, delays, interruptions, or transmission failures caused by third parties or

circumstances beyond our control, including mechanical, electronic, or equipment failure. We will not provide

you with next day notice of ACH transfers, wire transfers, and other electronic payments credited to your

account. You will receive notice of such credits on your account statements. You may contact us to determine

whether a payment has been received. If we fail to properly execute a payment order, and such action results in

a delay in payment to you, we will pay you dividends or interest for the period of delay as required by applicable

law. The dividends or interest paid to you will be based on the lowest nominal dividend or interest rate we were

paying on any account during that period. Payment orders we accept will be executed within a reasonable time

of receipt but may not necessarily be executed on the date they are received. Cutoff times may apply to the

receipt, execution, and processing of fund transfers, payment orders, cancellations, and amendments. If a

request for a fund transfer, payment order, cancellation, or amendment is received after a cutoff time, it may be

treated as having been received on the next fund transfer business day. Information about any cutoff times is

available upon request. From time to time, we may need to suspend processing of a transaction for greater

scrutiny or verification in accordance with applicable law, and this action may affect settlement or availability of

the transaction. When you initiate a wire transfer, you may identify the recipient and any financial institution by

name and by account or identifying number. The Credit Union and any other financial institutions facilitating

the transfer may rely strictly on the account or identifying number, even if the number identifies a different

person or financial institution. Any account owner may amend or cancel a payment order, even if that person

did not initiate the order. We may refuse any request to amend or cancel a payment order that we believe will

expose the Credit Union to liability or loss. Any request that we accepts to amend or cancel a payment order

will be processed within a reasonable time after it is received. You agree to hold us harmless from and

indemnify us for all losses and expenses resulting from any actual or attempted amendment or cancellation or a

payment order. We may require you to follow a security procedure to execute a payment order or certain

electronic fund transfer transactions. We will notify you of any such security procedures, and you agree that our

security procedures are commercially reasonable.

11.)ACCOUNT RATES AND FEES – We pay account earnings and assess fees against your account as set forth in the

Truth-in-Savings Disclosure and Schedule of Fees and Charges. We may change the Truth-in-Savings Disclosure

or Schedule of Fees and Charges at any time and will notify you as required by law.

12.)TRANSACTION LIMITATIONS –

a. Withdrawal Restrictions. We will pay checks or drafts, permit withdrawals, and make transfers from

available funds in your account. The availability of funds in your account may be delayed as described in

our Funds Availability Policy Disclosure. We may also pay checks or drafts, permit withdrawals, and

make transfers from your account from insufficient funds if you have established an overdraft

protection plan or, if you do not have such a plan with us, in accordance with our overdraft payment

policy.

We may refuse to allow a withdrawal in some situations and will advise you accordingly if: (1) there is a

dispute between account owners (unless a court has ordered the Credit Union to allow the withdrawal);

(2) a legal garnishment or attachment is served; (3) the account secures any obligation to us; (4)

required documentation has not been presented; or (5) you fail to repay a credit union loan on time.

We may require you to give written notice of seven (7) to 60 days before any intended withdrawals.

b. Transfer Limitations. We may limit the dollar amount or the number of transfers from your account.

Please consult your Truth-in-Savings Disclosure or your Electronic Fund Transfers Agreement and

Disclosure.

13.)CERTIFICATE ACCOUNTS – Any time deposit, term share, share certificate, or certificate of deposit account

allowed by state law (certificate account), whichever we offer, is subject to the terms of this Agreement, the

Truth-in-Savings Disclosure, and the Account Receipt for each account, the terms of which are incorporated

herein by reference.

14.)OVERDRAFTS.

Payment of Overdrafts. If, on any day, the available funds in your share or deposit account are not

sufficient to pay the full amount of a check, draft, transaction, or other item posted to your account plus

any applicable fee (“overdraft”), we may pay or return the overdraft. The Credit Union’s determination

of an insufficient available account balance may be made at any time between presentation and the

Credit Union’s midnight deadline with only one (1) review of the account required. We do not have to

notify you if your account does not have sufficient available funds to pay an overdraft. Your account

may be subject to a charge for each overdraft regardless of whether we pay or return the overdraft. For

ATM and one-time debit transactions, you must consent to the Credit Union’s overdraft protection plan

in order for the transaction amount to be covered under the plan. Without your consent, the Credit

Union may not authorize and pay an overdraft resulting from these types of transactions. Services and

fees for overdrafts are show in the document the Credit Union uses to capture member’s opt-in choice

for overdraft protection and the Schedule of Fees and Charges.

Except as otherwise agreed in writing, if we exercise our right to use our discretion to pay an overdraft,

we do not agree to pay overdrafts in the future and may discontinue covering overdrafts at any time

without notice. If we pay an overdraft or impose a fee that overdraws your account, you agree to pay

the overdrawn amount in accordance with your overdraft protection plan or, if you do not have such a

plan with us, in accordance with our overdraft payment policy.

b. Order of Payments. Checks, drafts, transactions, and other items may not be processed in the order

that you make them or in the order that we receive them. We may, at our discretion, pay a check, draft,

or item, and execute other transactions on your account in any order we choose. The order in which we

process checks, drafts, or items, and execute other transactions on your account may affect the total

amount of overdraft fees that may be charged to your account. Please contact us if you have questions

about how we pay checks or drafts and process transfers and withdrawals.

15.)POSTDATED AND STALEDATED CHECKS OR DRAFTS - You agree not to issue any check or draft that is payable on

a future date (postdated). If you do issue a check or draft that is postdated and we pay it before that date, you

agree that we shall have no liability to you for such payment. You agree not to deposit checks, drafts, or other

items before they are properly payable. We are not obligated to pay any check or draft drawn on your account

that is presented more than (6) months past its date.

16.)STOP PAYMENT ORDERS –

a. Stop Payment Order Request. Any owner may request a stop payment order on any check or draft

drawn on the owner’s account. To be binding, the order must be in writing, dated, and signed, and must

accurately describe the check or draft, including the exact account number, the check or draft number,

and the exact amount of the check or draft. This exact information is necessary for the Credit Union’s

computer to identify the check or draft. If we receive incorrect or incomplete information, we will not

be responsible for failing to stop payment on the check or draft. In addition, we must receive sufficient

advance notice of the stop payment order to allow us a reasonable opportunity to act on it. If we recredit

your account after paying a check or draft over a valid and timely stop payment order, you agree

to sign a statement describing the dispute with the payee, to assign to us all of your rights against the

payee or other holders of the check or draft, and to assist us in any legal action.

b. Duration of Order. Oral stop payment orders for checks or drafts will lapse within 14 calendar days

unless confirmed in writing within that time. Written stop payment orders for checks or drafts are

effective for six (6) months and may be renewed for additional six (6) month periods by requesting in

writing that the stop payment order be renewed with a period during which the stop payment order is

effective. We are not required to notify you when a stop payment order expires.

c. Liability. Fees for stop payment orders are set forth in the Truth-in-Savings Disclosure or Schedule of

Fees and Charges. You may not stop payment on any certified check, cashier’s check, teller’s check, or

any other check, draft, or payment guaranteed by us. Although payment of an item may be stopped,

you may remain liable to any item holder, including us. You agree to indemnify and hold the Credit

Union harmless from all costs, including attorney’s fees, damages, or claims related to our refusing

payment of an item, including claims of any joint account owner, payee, or endorsee in failing to stop

payment of an item as a result of incorrect information provided by you.

17. CREDIT UNION LIABILITY – If we do not properly complete a transaction according to this Agreement, we will

be liable for your losses or damages not to exceed the amount of the transaction, except as otherwise provided

by law. We will not be liable if: (1) your account contains insufficient funds for the transaction; (2)

circumstances beyond our control prevent the transaction; (3) your loss is caused by your or another financial

institution’s negligence; (4) your account funds are subject to legal process or other claim. We will not be liable

for consequential damages; except liability for wrongful dishonor. We exercise ordinary care if our actions or

non-actions are consistent with applicable state law, Federal Reserve regulations and operating letters,

clearinghouse rules, and general financial institution practices followed in the area we serve. You grant us the

right, in making payments of deposited funds, to rely exclusively on the form of the account and the terms of

this Agreement. Any conflict regarding what you and our employees say or write will be resolved by reference

to this Agreement.

18. CHECKS OR DRAFTS PRESENTED FOR PAYMENT IN PERSON – We may refuse to accept any check or draft

drawn on your account that is presented for payment in person. Such refusal shall not constitute a wrongful

dishonor of the check or draft, and we shall have no liability for refusing payment.

19. REMOTELY CREATED CHECKS OR DRAFTS – For purposes of this paragraph, “account” means a transaction

account, credit account, or any other account on which checks or drafts may be drawn. A remotely created

check or draft is a check or draft created by someone other than the person on whose account the check or

draft is drawn. A remotely created check or draft is generally created by a third party payee as authorized by

the owner of the account on which the check or draft is drawn. Authorization is usually made over the

telephone or through on-line communication. The owner of the account does not sign a remotely created check

or draft. In place of the owner’s signature, the remotely created check or draft bears the owner’s printed or

typed name. If you authorize a third party to draw a remotely created check or draft against your account, you

may not later revoke or change your authorization. It is your responsibility to resolve any authorization issues

directly with the third party. We are not required to credit your account and may charge against your account

any remotely created check or draft for which the third party has proof of your authorization.

20. PLEDGE/STATUTORY LIEN – Unless prohibited by law, you pledge and grant as security for all obligations you

may have now or in the future, except obligations secured by your personal residence, all shares and dividends

and all deposits and interest, if any, in all accounts you have with us now and in the future. If you pledge a

specific dollar amount in your account(s) for a loan, we will freeze the funds in your account(s) to the extent of

the outstanding balance of the loan or, if greater, the amount of the pledge if the loan is a revolving loan.

Otherwise, funds in your pledged account(s) may be withdrawn unless you are in default. Federal or state law

(depending upon whether we have a federal or state charter) gives us a lien on all shares and dividends and all

deposits and interest, if any, in accounts you have with us now and in the future. Except as limited by federal or

state law, the statutory lien gives us the right to apply the balance of all your accounts to any obligation on

which you are in default. After you are in default, we may exercise our statutory lien rights without further

notice to you.

Your pledge and our statutory lien rights will allow us to apply the funds in your account(s) to what you owe

when you are in default, except as limited by federal or state law. If we do not apply the funds in your

account(s) to satisfy your obligation, we may place an administrative freeze on your account(s) in order to

protect our statutory lien rights and may apply the funds in your account(s) to the amount you owe us at a later

time. The statutory lien and your pledge do not apply to any Individual Retirement Account or any other

account that would lose special tax treatment under federal or state law if given as security. By not enforcing

our right to apply funds in your account to your obligations that are in default, we do not waive our right to

enforce these rights at a later time.

21. LEGAL PROCESS – If any legal action is brought against your account, we may pay out funds according to the

terms of the action or refuse any payout until the dispute is resolved. Any expenses or attorney fees we incur

responding to legal process may be charged against your account without notice, unless prohibited by law. Any

legal process against your account is subject to our lien and security interest.

22. ACCOUNT INFORMATION – Upon request, we will give you the name and address of each agency from

which we obtain a credit report regarding your account. We agree not to disclose account information to third

parties except when: (1) it is necessary to complete a transaction; (2) the third party seeks to verify the

existence or condition of your account in accordance with applicable law; (3) such disclosure complies with the

law or a government agency or court order; or (4) you give us written permission.

23. NOTICES –

a. Name or Address Changes. You are responsible for notifying us of any name or address change. The

Credit Union is only required to attempt to communicate with you at the most recent address you have

provided to us. We may require all name and address changes to be provided in writing. If we attempt

to locate you, we may impose a service fee as set forth in the Truth-in-Savings Disclosure or Schedule of

Fees and Charges.

b. Notice of Amendments. Except as prohibited by applicable law, we may change the terms of the

Agreement at any time. We will notify you of any change in terms, rates, or fees as required by law. We

reserve the right to waive any terms of this Agreement. Any such waiver shall not affect our right to

future enforcement.

c. Effect of Notice. Any written notice you give us is effective when we receive it. Any written notice we

give you is effective when it is deposited in the U.S. mail, postage prepaid, and addressed to you at your

statement mailing address. Notice to any account owner is considered notice to all account owners.

d. Electronic Notices. If you have agreed to receive notices electronically, we may send you notices

electronically and discontinue mailing paper notices to you until you notify us that you wish to reinstate

receiving paper notices.

24. TAXPAYER IDENTIFICATION NUMBER AND BACKUP WITHHOLDING – Your failure to furnish a correct

Taxpayer Identification Number (TIN) or meet other requirements may result in backup withholding. If your

account is subject to backup withholding, we must withhold and pay to the Internal Revenue Service (IRS) a

percentage of dividends, interest, and certain other payments. If you fail to provide your TIN, we may suspend

opening your account.

25. STATEMENTS –

a. Contents. If we provide a periodic statement for your account, you will receive a periodic statement

of transactions and activity on your account during the statement period as required by applicable law.

If a periodic statement is provided, you agree that only one (1) statement is necessary for joint accounts.

For share draft or checking accounts, you understand and agree that your original check or draft, when

paid, becomes property of the Credit Union and may not be returned to you, but copies of the check or

draft may be retained by us or by payable-through financial institutions and may be made available

upon your request. You understand and agree that statements are made available to you on the date

they are sent to you. You also understand and agree that checks, drafts, or copies thereof are made

available to you on the date the statement is sent to you, even if the checks or drafts do not accompany

the statement.

b. Examination. You are responsible for promptly examining each statement upon receiving it and

reporting any irregularities to us. If you fail to report any irregularities such as forged, altered,

unauthorized, unsigned, or otherwise fraudulent items drawn on your account, erroneous payments or

transactions, or other discrepancies reflected on your statement within 33 days of the date we sent the

statement to you, we will not be responsible for your loss. We also will not be liable for any items that

are forged or altered in a manner not detectable by a reasonable person, including the unauthorized use

of a facsimile signature machine.

c. Notice to Credit Union. You agree that the Credit Union’s retention of checks or drafts does not alter

or waive your responsibility to examine your statements or the time limit for notifying us of any errors.

The statement will be considered correct for all purposes, and we will not be liable for any payment

made or charged to your account unless you notify us in writing within the above time limit for notifying

us of any errors. If you fail to receive a periodic statement, you agree to notify us within 14 days of the

time you regularly receive a statement.

26. INACTIVE ACCOUNTS - If your account falls below any applicable minimum balance and you have not made

any transactions over a period specified in the Truth-in-Savings Disclosure or Schedule of Fees and Charges, we

may classify your account as inactive or dormant. Unless prohibited by applicable law, we may charge a service

fee, as set forth in the Truth-in-Savings Disclosure or Schedule of Fees and Charges, for processing your inactive

account. If we impose a fee, we will notify you, as required by law, at your last known address. You authorize us

to transfer funds from another account of yours to cover any service fees, if applicable. To the extent allowed

by law, we reserve the right to transfer the account funds to an account payable and to suspend any further

account statements. If a deposit or withdrawal has not been made on the account and we have had no other

sufficient contact with you within the period specified by state law, the account will be presumed abandoned.

Funds in abandoned accounts will be reported and remitted in accordance with state law. Once funds have

been turned over to the state, we have no further liability to you for such funds, and if you choose to reclaim

such funds, you must apply to the appropriate state agency.

27. SPECIAL ACCOUNT INSTRUCTIONS – You may request that we facilitate certain trust, will, or court-ordered

account arrangements. However, because we do not give legal advice, we cannot counsel you as to which

account arrangement most appropriately meets the specific requirements of your trust, will, or court order. If

you ask us to follow any instructions that we believe might expose us to claims, lawsuits, expenses, liabilities, or

damages, whether directly or indirectly, we may refuse to follow your instructions or may require you to

indemnify us or post a bond or provide us with other protection. We may require that account changes

requested by you, or any account owner, such as adding or closing an account or service, be evidenced by a

signed Account Change Card and accepted by us.

28. TERMINATION OF ACCOUNT and/or SERVICES– We may terminate your account or certain services at any

time without notice to you or may require you to close your account and apply for a new account if: (1) there is a

change in owners or authorized signers; (2) there has been a forgery or fraud reported or committed involving

your account; (3) there is a dispute as to the ownership of the account or of the funds in the account; (4) any

checks or drafts are lost or stolen; (5) there are excessive returned unpaid items not covered by an overdraft

protection plan; (6) there has been any misrepresentation or any other abuse of any of your accounts; (7) we

reasonably deem it necessary to prevent a loss to us; or (8) based on our internal Suspension of Services Policy.

You may terminate an individual account by giving written notice. We reserve the right to require the consent of

all owners to terminate a joint account. We are not responsible for payment of any check, draft, withdrawal,

transaction, or other item after your account is terminated; however, if we pay an item after termination, you

agree to reimburse us.

29. TERMINATION OF MEMBERSHIP – You may terminate your membership by giving us written notice or by

withdrawing your minimum required membership share(s), if any, and closing all your accounts. You may be

denied services for causing a loss to the Credit Union, or you may be expelled for any reason consistent with the

Credit Union’s bylaws and as allowed by applicable law.

30. DEATH OF ACCOUNT OWNER – We may continue to honor all transfer orders, withdrawals, deposits, and

other transactions on an account until we know of a member’s death. Once we know of a member’s death, we

may pay checks or drafts or honor payments or transfer orders authorized by the deceased member for a period

of ten (10) days after that date unless we receive instructions from any person claiming an interest in the

account to stop payment on the checks, drafts, or other items. We may require anyone claiming a deceased

owner’s account funds to indemnify us for any losses resulting from our honoring that claim. This Agreement

will be binding upon any heirs or legal representatives of any account owner.

31. UNLAWFUL INTERNET GAMBLING AND OTHER ILLEGAL ACTIVITIES – You agree that you are not engaged in

unlawful Internet gambling or any other illegal activity. You agree that you will not use any of your accounts,

access devices or services for unlawful Internet gambling or other illegal activities. We may terminate your

account relationship if you engage in unlawful Internet gambling or other illegal activities.

32. SEVERABILITY – If a court holds any portion of this Agreement to be invalid or unenforceable, the remainder

of this Agreement shall not be invalid or unenforceable and will continue in full force and effect. All headings

are intended for reference only and are not to be construed as part of the Agreement.

33. ENFORCEMENT – You are liable to us for any losses, costs, or expenses we incur resulting from your failure

to follow this Agreement. You authorize us to deduct any such losses, costs, or expenses from your account

without prior notice to you. If we bring a legal action to collect any amount due under or to enforce this

Agreement, we shall be entitled, subject to applicable law, to payment of reasonable attorney’s fees and costs,

including fees on any appeal, bankruptcy proceedings, and any post judgment collection actions.

34. ARBITRATION AGREEMENT - Any controversy or claim arising our of or relating to this Membership and

Account Agreement, or the breach thereof, shall be settled by arbitration administered by the American

Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award

rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

35. GOVERNING LAW – This Agreement is governed by the Credit Union’s bylaws, federal laws and regulations,

the laws, including applicable principles of contract law, and regulations of the state in which the Credit Union’s

main office is located, and local clearinghouse rules, as amended from time to time. As permitted by applicable

law, you agree that any legal action regarding this Agreement shall be brought in the county in which the Credit

Union is located.

36. NEGATIVE INFORMATION NOTICE – We may report information about your loan, share, or deposit

accounts to credit bureaus. Late payments, missed payments, or other defaults on your account may be

reflected in your credit report.

Funds Availability Policy Disclosure

This disclosure describes your ability to withdraw funds at KEMBA Roanoke Federal Credit Union. It only applies to the

availability of funds in transaction accounts. The Credit Union reserves the right to delay the availability of funds

deposited to accounts that are not transaction accounts for periods longer than those disclosed in this policy. Please ask

us if you have a question about which accounts are affected by this policy.

1.) GENERAL POLICY – Our policy is to make funds from your cash and check deposits available to you on the same

business day that we receive your deposit. Electronic direct deposits will be available on the day we receive the

deposit. Once they are available, you can withdraw the funds in cash and we will use the funds to pay checks

that you have written. For determining the availability of your deposits, every day is a business day, except

Saturdays, Sundays, and federal holidays.

2.) DETERMINING THE AVAILABILITY OF A DEPOSIT – When we delay the availability of a deposit the length of the

delay is determined by counting the business days from the day of your deposit. Everyday is a business day

except Saturdays, Sundays, and federal holidays. If you make a deposit before close of business on a business

day that we are open, we will consider that day to be the day of your deposit. However we will consider

deposits made after close of business or on a day that we are not open as deposited on the next business day

we are open.

(If you make a deposit to an ATM that we own or operate before close of business on a business day that we are

open, we will consider that day to be the day of your deposit. However, we will consider deposits to an ATM

that we own or operate made after close of business or on a day that we are not open as deposited on the next

business day we are open.)

The length of the delay varies depending on the type of deposit and is explained below.

3.) SAME-DAY AVAILABILITY – Funds from electronic direct deposits to your account will be available on the same

business day we receive the deposit.

4.) NEXT-DAY AVAILABILITY – Funds from the following deposits are available by the first business day after the day

of your deposit:

· U.S. Treasury checks that are payable to you.

· Wire Transfers.

· Checks drawn on KEMBA Roanoke Federal Credit Union

5.) NEXT-DAY AVAILABILITY FOR CERTAIN DEPOSITS MADE IN PERSON – Funds from the following deposits are

available by the first business day after the day we receive your deposit if you make the deposit in person to one

of our employees:

· Cash.

· State and local government checks that are payable to you.

· Cashier’s, certified, and teller’s checks that are payable to you.

· Federal Reserve Bank checks, Federal Home Loan Bank checks, and postal money orders, if these items

are payable to you.

If you do not make your deposit in person to one of our employees (for example, if you mail the deposit), funds

from these deposits will be available by the second business day after the day we receive your deposit.

6.) AVAILABILITY OF OTHER CHECK DEPOSITS – The first $225.00 from a deposit of other checks will be available by

the first business day after the day of your deposit. The remaining funds will be available by the second

business day after the day of your deposit. For example, if you deposit a check of $700.00 on a Monday,

$225.00 of the deposit will be available by Tuesday. The remaining $475.00 will be available by Wednesday.

7.) CASH WITHDRAWAL LIMITATION – We place certain limitations on withdrawals in cash. In general, $225.00 of a

deposit is available for withdrawal in cash by the first business day after the day of deposit. In addition, a total

of $450.00 of other funds becoming available on a given day will be available for withdrawal in cash at or after

5:00 p.m. that day. Any remaining funds will be available for withdrawal in cash by the following business day.

8.) HOLDS ON OTHER FUNDS – If we cash a check for you that is drawn on another financial institution, we may

withhold the availability of a corresponding amount of funds that are already in your account. Those funds will

be available at the time funds from the check we cashed would have been available if you had deposited it. If

we accept for deposit a check that is drawn on another financial institution, we may make funds from the

deposit available for withdrawal immediately, but delay your availability to withdraw a corresponding amount of

funds that you have on deposit in another account with us. The funds in the other account would then not b

available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of

check that you deposited.

9.) LONGER DELAYS MAY APPLY – We may delay your ability to withdraw funds deposited by check into your

account an additional number of days for these reasons:

· We believe a check you deposit will not be paid.

· You deposit checks totaling more than $5,525.00 on any one (1) day.

· You deposit a check that has been returned unpaid.

· You have overdrawn your account repeatedly in the last six (6) months.

· There is an emergency, such as failure of communications or computer equipment.

10.)SPECIAL RULES FOR NEW ACCOUNTS – If you are a new member, the following special rules will apply during the

first 30 days your account is open.

Funds from electronic direct deposits to your account will be available on the day we receive the deposit.

Funds from deposits of cash, wire transfers, and the first $5,525.00 of a day’s total deposits of cashier’s,

certified, teller’s, traveler’s, and federal, state, and local government checks will be available on the next

business day after the day of your deposit if the deposit meets certain conditions. For example, the checks

must be payable to you. The excess over $5,525.00 will be available on the ninth business day after the day of

your deposit. If your deposit of these checks (other than U.S. Treasury check) is not made in person to one of

our employees, the first $5,525.00 will not be available until the second business day after the day of your

deposit. Funds from all other check deposits will be available on the ninth business day after the day of your

deposit.

11.)DEPOSITS AT NON PROPPRIETARY ATMS – Funds from any deposits (cash or checks) made at automated teller

machines (ATMs) we do not own or operate will not be available until the fifth business day after the date of

your deposit. This rule does not apply at ATMs that we own or operate. All ATMs that we own or operate are

identified as our machines.

12.)FOREIGN CHECKS – Checks drawn on a financial institution located outside the U.S. (foreign checks) cannot be

processed the same as checks drawn on U.S. financial institutions. Foreign checks are exempt from the policies

outlined in this disclosure. Generally, the availability of funds for deposits of foreign checks will be delayed for

the time it takes us to collect funds from the financial institutions upon which it is drawn.

Electronic Fund Transfers Agreement and Disclosure

This Electronic Fund Transfers Agreement is the contract which covers your and our rights and responsibilities

concerning the electronic funds transfer (EFT) services offered to you by KEMBA Roanoke Federal Credit Union (“Credit

Union”). In this agreement, the words “you” and “yours” mean those who sign the application or account card as

applicants, joint owners, or any authorized users. The words “we”, “us”, and “our” mean the Credit Union. The word

“account” means any one (1) or more savings and checking accounts you have with the Credit Union. Electronic funds

transfers are electronically initiated transfers of money from your account through the EFT services described below. By

signing an application or account card for EFT services, signing your card, or using any service, each of you, jointly and

severally, agree to the terms and conditions in this agreement and any amendments for the EFT services offered.

1. EFT SERVICES – if approved, you may conduct any one (1) or more of the EFT services offered by the Credit

Union.

a. VISA Check Card. You may use your card to purchase goods and services from participating merchants. If

you wish to pay for goods or services over the Internet, you may be required to provide card number

security information before you will be permitted to complete the transaction. You agree that you will not

use your card for any transaction that is illegal under applicable federal, state, or local law. Funds to cover

your card purchases will be deducted from your checking account. For one-time debit transactions, you

must consent to the Credit Union’s overdraft protection plan in order for the transaction amount to be

covered under the plan. Without your consent, the Credit Union may not authorize and pay an overdraft

resulting from these types of transactions. Services and fees for overdrafts are shown in the document the

Credit Union uses to capture the member’s opt-in choice for overdraft protection and the Schedule of Fees

and Charges.

For other types of transactions, if the balance in your account is not sufficient to pay the transaction

amount, the Credit Union may pay the amount and treat the transaction as a request to transfer funds

from other deposit accounts, approved overdraft protection accounts, or loan accounts that you have

established with the Credit Union. If you initiate a transaction that overdraws your account, you agree

to make immediate payment of any overdrafts together with any service charges to the Credit Union. In

the event of repeated overdrafts, the Credit Union may terminate all services under this Agreement.

You may use your card and personal identification number (PIN) in ATMs of the Credit Union, CU24,

JEANIE, PLUS, Member Access, VISA networks, and such other machines or facilities as the Credit Union

may designate. At the present time, you may also use your card to:

· Make deposits to your savings and checking accounts.

· Withdraw funds from your savings and checking accounts.

· Transfer funds from your savings, checking, and loan accounts.

· Obtain balance information for your savings and checking accounts.

· Make loan payments from your savings and checking accounts.

· Access your overdraft loan account.

· Make point-of-sale (POS) transactions with your card and personal identification number (PIN)

to purchase goods or services at merchants that accept VISA.

· Order goods or services by mail or telephone from places that accept VISA.

The following limitations on the frequency and amount of VISA Check Card transactions may apply:

· You may purchase up to a maximum of $3,500.00 per day.

· You may withdraw up to a maximum of $1,000.00 in any one (1) day from an ATM machine, if

there are sufficient funds in your account.

· You may purchase up to a maximum of $2,500.00 from POS terminals per day, if there are

sufficient funds in your account.

· You may transfer up to the available balance in your accounts at the time of the transfer.

· See Section 2 for transfer limitations that may apply to these transactions.

b. A.R.T. If we approve A.R.T. for your accounts, a separate personal identification number (PIN) will be

assigned to you. You must use your personal identification number (PIN) along with your account number

to access your accounts. At the present time, you may use A.R.T. to:

i. Withdraw funds from your savings, checking, and Money Market accounts.

ii. Transfer funds from your savings, checking, loan, and Money Market accounts.

iii. Obtain balance information for your savings, checking, loan, Money Market, Club, and

certificate accounts.

iv. Make loan payments from your savings, checking, and Money Market accounts.

v. Determine if a particular item has cleared.

Your accounts can be accessed under A.R.T. via a touch-tone telephone only. A.R.T. services will be

available for your convenience twenty-four (24) hours per day. This service may be interrupted for a

short time each day for data processing.

There is no limit to the number of inquires, transfers, or withdrawal requests you make in any one (1)

day. See Section 2 for transfer limitations that may apply to these transactions.

The Credit Union reserves the right to refuse any transaction which would draw upon insufficient funds,

exceed a credit limit, lower an account below a required balance, or otherwise require us to increase

our required reserve on the account. All checks are payable to you as a primary member and will be

mailed to your address of record. The Credit Union may set other limits on the amount of any

transaction, and you will be notified of those limits. The Credit Union may refuse to honor any

transaction for which you do not have sufficient available verified funds. The service will discontinue if

no transaction is entered after numerous unsuccessful attempts to enter a transaction, and there may

be limits on the duration of each telephone call.

c. Preauthorized EFTs

· Direct Deposit. Upon instruction of (i) your employer or (ii) the Treasury Department or (iii) other

financial institutions, the Credit Union will accept direct deposits of your paycheck or federal

recurring payments, such as Social Security, to your checking and/or savings account.

· Preauthorized Debits. Upon instruction, we will pay certain recurring transactions from your savings

and/or checking account. See Section 2 for transfer limitations that may apply to these transactions.

· Stop Payment Rights. If you have arranged in advance to make electronic funds transfers out of

your account(s) for money you owe others, you may stop payment of preauthorized transfers from

your account. You must notify us orally or in writing at any time up to three (3) business days before

the scheduled date of the transfer. We may require written confirmation of the stop payment order

to be made within (14) days of any oral notification. If we do not receive the written confirmation,

the oral stop payment order shall cease to be binding fourteen (14) days after it has been made. A

stop payment request for preauthorized Electronic Fund Transfers will apply to all subsequent

transfers, unless you withdraw the request.

· Notice of Varying Amounts. If these regular payments may vary in amount, the person you are

going to pay is required to tell you, ten (10) days before each payment, when it will be made and

how much it will be. You may choose instead to get this notice only when the payment would differ

by more than a certain amount from the previous payment or when the amount would fall outside

certain limits that you set.

· Liability for Failure to Stop Payment of Preauthorized Transfers. If you order us to stop payment of a

preauthorized transfer (three) 3 business days or more before the transfer is scheduled, and we do

not do so, we will be liable for your losses or damages.

d. Electronic Check Conversion/Electronic Returned Check Fees. If you pay for purchases or bills with a check

or share draft, you may authorize your check or share draft to be converted to an electronic funds transfer.

You may also authorize merchants or other payees to electronically debit your account for returned check

fees. You are considered to have authorized these electronic funds transfers if you complete the transaction

after being told (orally or by a notice posted or sent to you) that the transfer may be processed

electronically or if you sign a written authorization.

e. Personal Credit Union (PCU). If we approve Personal Credit Union (PCU) for your accounts, a separate

personal identification number (PIN) will be assigned to you. You must use your personal identification

number (PIN) along with your account number to access your accounts. At the present time, you may use

Personal Credit Union (PCU) to:

· Withdraw funds from savings, checking, and Money Market accounts.

· Transfer funds from your savings, checking, loan, and Money Market accounts.

· Obtain balance information for your savings, checking, loan, IRA, Money Market, Club, and

certificate accounts.

· Make loan payments from your savings, checking, and Money Market accounts.

· Access your HELOC account.

· Determine if a particular item has cleared.

· Verify the last date and amount of your payroll deposit.

· Make bill payments to preauthorized creditors.

Your accounts can be accessed under Personal Credit Union (PCU) via personal computer. Personal Credit

Union (PCU) will be available for your convenience twenty-four (24) hours per day. This service may be

interrupted for a short time each day for data processing. We reserve the right to refuse any transaction

which would draw upon insufficient funds, exceed a credit limit, lower an account below a required balance,

or otherwise require us to increase our required reserve on the account. All checks are payable to you as a

primary member and will be mailed to your address of record. We may set other limits on the amount of an

transaction, and you will be notified of those limits. We may refuse to honor any transaction for which you

do not have sufficient available verified funds. The service will discontinue if no transaction is entered after

numerous unsuccessful attempts to enter a transaction, and there may be limits on the duration of each

access.

· There is no limit to the number of inquiries, transfers, or withdrawal requests you may make in any

one (1) day.

· See Section 2 for transfer limitations that may apply to these transactions.

f. Bill Pay. We will process bill payment transfer requests only to those creditors the Credit Union has

designated in the User Instructions and such creditors as you authorize and for whom the Credit Union has

the proper vendor code number. We will not process any bill payment transfer if the required transaction

information is incomplete.

We will withdraw the designated funds from your checking account for bill payment transfer by the

designated cut-off time on the date you schedule for payment. We will process your bill payment transfer

within a designated number of days before the date you are scheduled for payment. You must allow

sufficient time for vendors to process your payment after they receive a transfer from us. Please leave as

much time as though you were sending your payment by mail. We cannot guarantee the time that any

payment will be credited to your account by the vendor.

There is no limit on the number of bill payments per day.

2. CONDITIONS OF EFT SERVICES –

a. Ownership of Cards. Any card or other device which we supply to you is our property and must be returned

to us, or to any person whom we authorize to act as our agent, or to any person who is authorized to honor

the card, immediately according to instructions. The card may be repossessed at any time at our sole

discretion without demand or notice. You cannot transfer your card or account to another person.

b. Honoring the Card. Neither we nor merchants authorized to honor the card will be responsible for failure or

refusal to honor the card or any other device we supply to you. If a merchant agrees to give you a refund or

adjustment, you agree to accept a credit to your account in lieu of a cash refund.

c. Foreign Transactions. VISA. Purchases and cash withdrawals made in foreign currencies will be debited

from your account in U.S. dollars. The exchange rate between the transaction currency and the billing

currency used for processing international transactions is a rate selected by VISA from a range of rates

available in wholesale currency markets for the applicable central processing date, which rate may vary from

the rate VISA itself receives or the government-mandated rate in effect for the applicable central processing

date, in each instance plus an additional 1.00%. The exchange rate used on the processing date may differ

from the rate that would have been used on the purchase date or cardholder statement posting date.

d. Security of Access Code. You may use one (1) or more access codes with your electronic funds transfers. The

access codes issued to you are for your security purposes. Any codes issued to you are confidential and

should not be disclosed to third parties or recorded on or with the card. You are responsible for safekeeping

your access codes. You agree not to disclose or otherwise make your access codes available to anyone not

authorized to sign on your accounts. If you authorize anyone to use your access codes that authority shall

continue until you specifically revoke such authority by notifying the Credit Union. You understand that any

joint owner you authorize to use an access code may withdraw or transfer funds from any of your accounts.

If you fail to maintain the security of these access codes and the Credit Union suffers a loss, we may

terminate your EFT services immediately.

e. Joint Accounts. If any of your accounts accessed under this agreement are joint accounts, all joint owners,

including any authorized users, shall be bound by this agreement and, alone and together, shall be

responsible for all EFT transactions to or from any savings and checking or loan accounts as provided in this

agreement. Each joint account owner, without consent of any other account owner, may, and is hereby

authorized by every other joint account owner, make any transaction permitted under this agreement. Each

joint account owner is authorized to act for the other account owners, and the Credit Union may accept

orders and instructions regarding any EFT transaction on any account from any joint account owner.

4. FEES AND CHARGES – There are certain fees and charges for EFT services. For a current listing of all applicable

fees, see our current Fee Schedule that was provided to you at the time you applied for or requested these

electronic services. From time to time, the charges may be changed. We will notify you of any changes as

required by applicable law. If you use an ATM not operated by us, you may be charged a fee by the ATM

operator and by any national, regional, or local network used in processing the transaction (and you may be

charged a fee for a balance inquiry even if you do not complete a funds transfer). The ATM surcharge will be

debited from your account if you elect to complete the transaction or continue with the balance inquiry.

5. MEMBER LIABILITY – You are responsible for all EFT transactions you authorize. If you permit someone else to

use an EFT service, your card or your access code, you are responsible for any transactions they authorize or

conduct on any of your accounts.

TELL US AT ONCE if you believe your card has been lost or stolen, if you believe someone has used your card or

access code or otherwise accessed your accounts without your authority, or if you believe that an electronic

fund transfer has been made without your permission using information from your check. Telephoning is the

best way of keeping your possible losses down. You could lose all the money in your account (plus your

maximum overdraft line of credit). If a transaction was made with your card or card number without your

permission, and was either a VISA or Interlink transaction, you will have no liability for the transaction, unless

you were grossly negligent in handling of your account or card. For all other EFT transactions, including ATM

transactions or if you were grossly negligent in the handling of your account or card, your liability for an

unauthorized transaction is determined as follows.

If you tell us within two (2) business days you can lose no more than $50.00 if someone used your card without

your permission. If you do NOT tell us within two (2) business days after you learn of the loss or theft of your

card, and we can prove we could have stopped someone from using your card without your permission if you

had told us, you could lose as much as $500.00.

Also, if your statement shows transfers that you did not make including those made by card, code or other

means, TELL US AT ONCE. If you do not tell us within sixty (60) days after the statement was mailed to you, you

may not get back any money lost after the sixty (60) days if we can prove that we could have stopped someone

from making the transfers if you had told us in time. If a good reason (such as a hospital stay) kept you from

telling us, we will extend the time periods. If you believe your card has been stolen or that someone has

transferred or may transfer money from your account without your permission, call:

(540) 387- 5267 or (800) 472-3272 (lost/stolen)

Or write to:

KEMBA Roanoke Federal Credit Union – 2812 West Main Street – Salem, VA 24153 – FAX (540) 387-2854

You should also call the number or write to the address listed above if you believe a transfer has been made

using the information from your check without your permission.

6. RIGHT TO RECEIVE DOCUMENTATION –

a. Periodic Statements. Transfers and withdrawals made through any debit card transaction, audio response

transactions, preauthorized EFTs, online/PC transactions or bill payments you make will be recorded on your

periodic statement. You will receive a statement monthly unless there is no transaction in a particular

month. In any case, you will receive a statement at least quarterly.

b. Terminal Receipt. You can get a receipt at the time you make any transaction (except inquiries) involving

your account using an ATM and/or point-of-sale (POS) terminal.

c. Direct Deposit. If you have arranged to have a direct deposit made to your account at least once every sixty

(60) days from the same source and you do not receive a receipt (such as a paystub), you can find out

whether or not the deposit has been made by calling (540) 387-5267. This does not apply to transactions

occurring outside the United States.

7. ACCOUNT INFORMATION DISCLOSURE – We will disclose information to third parties about your account or the

transfers you make:

· As necessary to complete transfers;

· To verify the existence of sufficient funds to cover specific transactions upon the request of a third

party, such as a credit bureau or merchant;

· If your account is eligible for emergency cash and/or emergency card replacement services, and you

request such services, you agree that we may provide personal information about you and your account

that is necessary to provide you with the requested service(s);

· To comply with government agency or court orders; or

· If you give us your written permission.

8. BUSINESS DAYS – Our business days are Monday through Friday, excluding holidays.

9. CREDIT UNION LIABILITY FOR FAILURE TO MAKE TRANSFERS – If we do not complete a transfer to or from your

account on time or in the correct amount according to our agreement with you, we may be liable for your losses

or damages. However, we will not be liable for direct or consequential damages in the following events:

· If, through no fault of ours, there is not enough money in your accounts to complete the transaction, if

any funds in your account necessary to complete the transaction are held as uncollected funds pursuant

to our Funds Availability Policy, or if the transaction involves a loan request exceeding your credit limit.

· If you used your card or access code in an incorrect manner.

· If the ATM where you are making the transfer does not have enough cash.

· If the ATM was not working properly and you knew about the problem when you started the

transaction.

· If circumstances beyond our control (such as fire, flood, or power failure) prevent the transaction.

· If the money in your account are pledged as collateral or frozen because of a delinquent loan.

· If the error was caused by a system of any participating ATM network.

· If the electronic transfer is not completed as a result of your willful or negligent use of your card, access

code, or any EFT facility for making such transfers.

· If the telephone or computer equipment you use to conduct audio response or online/PC transactions is

not working properly and you know or should have known about the breakdown when you started the

transaction.

· If you have bill payment services, we can only confirm the amount, the participating merchant, and date

of the bill payment transfer made by the Credit Union. For any other error or question you have

involving the billing statement of the participating merchant, you must contact the merchant directly.

We are not responsible for investigating such errors.

· Any other exceptions as established by the Credit Union.

10. NOTICES – All notices from us will be effective when we have mailed them or delivered them to your last known

address in the Credit Union’s records. Notices from you will be effective when received by the Credit Union at

the address specified in this agreement. We reserve the right to change the terms and conditions upon which

this service is offered. We will mail notice to you at least twenty-one (21) days before the effective date of any

change. Use of this service is subject to existing regulations governing the Credit Union account and any future

changes to those regulations.

The following information is a list of safety precautions regarding the use of ATMs and night deposit facilities:

· Be aware of your surroundings, particularly at night.

· Consider having someone accompany you when the ATM or night deposit facility is used after dark.

· Close the entry door of any ATM facility equipped with a door.

· If another person is uncomfortably close to you at the time of your transaction, ask the person to step

back before you complete your transaction. If it is after the regular hours of the financial institution and

you are using an ATM, do not permit entrance to any person you do not know.

· Refrain from displaying your cash at the ATM or night deposit facility. As soon as your transaction is

completed, place your money in your purse or wallet. Count the cash later in the safety of your car or

home.

· If you notice anything suspicious at the ATM or night deposit facility, consider using another ATM or

night deposit facility or coming back later. If you are in the middle of a transaction and you notice

something suspicious, cancel the transaction, take your card or deposit envelope, and leave.

· Do not write your personal identification number (PIN) or access code on your ATM card.

· Report all crimes to law enforcement officials immediately. If emergency assistance is needed, call the

policy from the nearest available public telephone.

11. BILLING ERRORS – In case of errors or questions about electronic funds transfers from your savings and checking

accounts or if you need more information about a transfer on the statement or receipt, telephone us at the

following number or send us a written notice to the following address as soon as you can. We must hear from

you no later than sixty (60) days after we sent the first statement on which the problem appears. Call us at:

(540) 387-5267

Or write to:

KEMBA Roanoke Federal Credit Union – 2812 West Main Street – Salem, VA 24153 – FAX (540) 387-2854

· Tell us your name and account number

· Describe the electronic transfer you are unsure about and explain, as clearly as you can, why you believe

the Credit Union has made an error or why you need more information.

· Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within ten (10)

business days.

We will determine whether an error has occurred within ten (10)* business days after we hear from you and will

correct any error promptly. If we need more time, however, we may take up to forty-five (45)** days to

investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)*

business days for the amount you think is in error so that you will have the use of the money during the time it

takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not

receive it within ten (10) business days, we may not credit your account.

We will tell you the results within three (3) business days of completing our investigation. If we decide that

there was no error, we will send you a written explanation. You may ask for copies of the documents that we

used in our investigation.

*If you give notice of an error within thirty (30) days after you make the first deposit to your account, we will

have twenty (20) business days instead of ten (10) business days to investigate the error.

**If you give notice of an error within thirty (30) days after you make the first deposit to your account, notice of

an error involving a POS transaction, or notice of an error involving a transaction initiated outside the U.S., its

possessions and territories, we will have ninety (90) days instead of forty-five (45) days to investigate the error.

NOTE: If the error you assert is an unauthorized VISA transaction, other than a cash disbursement at an ATM,

we will credit your account within five (5) business days unless we determine that the circumstances or your

account history warrant a delay, in which case you will receive credit within ten (10) business days.

12. TERMINATION OF EFT SERVICES – You may terminate this agreement or any EFT service under this agreement at

any time by notifying us in writing and stopping your use of your card and any access code. You must return all

cards to the Credit Union. You also agree to notify any participating merchants that authority to make bill

payment transfers has been revoked. We may also terminate this agreement at any time by notifying you orally

or in writing. If we terminate this agreement, we may notify any participating merchants making preauthorized

debits or credits to any of your accounts that this agreement has been terminated, and that we will not accept

any further preauthorized transaction instructions. We may also program our computer not to accept your card

or access code for any EFT service. Whether you or the Credit Union terminates this agreement, the termination

shall not affect your obligations under this agreement for any electronic transaction made prior to termination.

13. GOVERNING LAW – This agreement is governed by the bylaws of the Credit Union, federal laws and regulations,

the laws and regulations of the state of Virginia, and local clearinghouse rules, as amended from time to time.

Any disputes regarding this agreement shall be subject to the jurisdiction of the court of the county in which the

Credit Union is located.

14. ENFORCEMENT – You are liable to us for any losses, costs, or expenses we incur resulting from your failure to

follow this agreement. You authorize us to deduct any such losses, costs, or expenses from your account

without prior notice to you. If we bring a legal action to collect any amount due under or to enforce this

agreement, we shall be entitled, subject to applicable law, to payment of reasonable attorney’s fees and costs,

including fees on any appeal, bankruptcy proceedings, and any post-judgment collection actions.

Truth-in-Savings Disclosure

RATE INFORMATION

The annual percentage yield is a percentage rate that reflects the total amount of dividends to be paid on an account

based on the dividend rate and frequency of compounding for an annual period. The dividend rate and annual

percentage yield may change at any time as determined by the Credit Union's Board of Directors. The dividend rates

and annual percentage yields are the rates as of the last dividend declaration date, which is set forth in the Rate

Schedule.

NATURE OF DIVIDENDS

Dividends are paid from current income and available earnings after required transfers to reserves at the end of the

dividend period.

DIVIDEND COMPOUNDING AND CREDITING

The compounding and crediting frequency is stated in the Rate Schedule above. The dividend period is the period of

time at the end of which an account earns dividend credit. The dividend period begins on the first calendar day of the

period and ends on the last calendar day of the period. For Christmas Club accounts, the dividend period is annual. For

example, the first dividend period of the year begins October 1 and ends on September 30. All other dividend periods

follow this same pattern. For Vacation Club accounts, the dividend period is annual. For example, the first dividend

period of the year begins on June 1 and ends on May 31. All other dividend periods follow this same pattern.

ACCRUAL OF DIVIDENDS

For Christmas Club accounts, if you withdraw from your account, you will be charged a fee as disclosed in the Fee

Schedule. However, no fee will be charged if the withdrawal occurs within seven (7) days of the date the account is

opened. For all accounts, dividends will begin to accrue on noncash deposits (e.g. checks) on the business day you make

the deposit to your account. If you close your account before accrued dividends are credited, you will not receive the

accured dividends. However, for Christmas Club and Vacation Club accounts, any accrued dividends will be paid if you

close the account within (7) seven days of the date you open it.

BALANCE INFORMATION

To open any account you must deposit or already have on deposit at least the par value of one full share in a Savings

account. The minimum balance required to open each account is stated above. The minimum monthly balance

required to avoid a service fee is stated above. The minimum balance to earn stated Annual Percentage Yield (APY) is

stated above. For accounts using the average daily balance method as stated on the Rate Schedule, dividends are

calculated by applying a periodic rate to the average daily balance in the account for the dividend period. The average

daily balance is calculated by adding the balance in the account each day of the period and dividing that figure by the

number of days in the period.

ACCOUNT LIMITATIONS

For Christmas Club and Vacation Club accounts, you may not make any preauthorized, automatic, or telephone transfers

from your account at any time. For Christmas Club accounts, the entire balance will be transferred to another account

of yours on or after Septemember 30 and the account will remain open. For Vacation Club accounts, the entire balance

will be transferred to another account of yours on or after May 31 and the account will remain open. For Christmas and

Vacation Club accounts, if you withdraw from your account, you will be charged a fee as disclosed in the Fee Schedule.

However, no fee will be charged if the withdrawal occurs within seven (7) days of the date the account is opened.

FEES FOR OVERDRAWING ACCOUNTS

Fees for overdrawing your account may be imposed on each check, draft, item, ATM transaction and one-time debit

transaction (if member has consented to overdraft protection plan for ATM and one-time debit card transactions),

preauthorized automatic debit, telephone initiated withdrawal or any other electronic withdrawal or transfer

transaction that is drawn on an insufficient available account balance. The entire balance in your account may not be

available for withdrawal, transfer, or paying a check, draft, or item. You may consult the Funds Availability Policy

Disclosure for information regarding the availability of funds in your account. Fees for overdrawing your account may

be imposed for each overdraft, regardless of whether we pay or return the draft, item, or transaction. If we have

approved an overdraft protection limit for your account, such fees may reduce your approved limit. Please refer to the

Fee Schedule for current fee information.

For ATM and one-time debit transactions, you must consent to the Credit Union’s overdraft protection plan in order for

the transaction amount to be covered under the plan. Without your consent, the Credit Union may not authorize and

pay an overdraft resulting from these types of transactions. Services and fees for overdrafts are shown in the document

the Credit Union uses to capture the member’s opt-in choice for overdraft protection and the Schedule of Fees and

Charges.